Your Partner in Trade

Connecting buyers and sellers of fruit

Frequently Asked Questions

Overview

TradeBay is for producers, exporters, importers, and traders of fruit from all over the world, looking to extend their network of trusted business partners.

TradeBay is a global trading community. An online platform that lets buyers and sellers of fruit connect and trade more efficiently. Our members instantly grow their network of trusted business partners, enjoy better opportunities, and reach new markets - together we are enabling safer trade in a more transparent market.

Members create offer or demand listings for fruits they are looking to sell or buy. These can be either for future or term contracts, or for spot deals when one has a sudden excess and deficits. We know that both suppliers and buyers can sometimes experience exceptional time pressure with a production that is under or over annual forecast and contracts. We are here to help! TradeBay has a special function for these types of listings when one extra is short on time. Create one simple listing, and we will instantly notify the right buyers and sellers of your produce or need.

The parties negotiate all terms and write the contract together online, gathering all documentation and agreements in one accessible place. All deals made on TradeBay are credit insured in order to guarantee safer trade, this is included in our services. When a deal is finalized, TradeBay also offers other financing services that are tailored to our member's individual needs for that specific deal – everything from cash flow solutions to factoring and loans.

Signing up is easy and free of charge. Simply click here, fill in the required information, and we will be in touch momentarily to include you in our community. Before you start, be sure to have the following information ready:

  • Your business name
  • Your website (if applicable)
  • Your contact details
  • Your tax ID info

We take verification very seriously. Before being accepted to the community, all members go through a vetting process including but not limited to tax ID, business address, and historical transactions. This is how TradeBay can credit insure the deals made on the platform and ensure safer trade.

Selling

TradeBay brings the buyer to you. We are your partner in sourcing trusted buyers, enabling you to sell your products in an efficient way and instantly reach a global network.

TradeBay is specifically designed to solve urgent problems, typically caused by production that is over or under forecast or contracts. Create one simple listing, and TradeBay will instantly notify a global network of buyers looking for your produce. You can also list your entire product catalog and be contacted for future deals or term contracts. Communicate in real-time inside the platform and keep all documentation and agreements in one accessible place.

All trades made on TradeBay are credit insured to ensure safer trading, the insurance is included in our commission fee for completed deals. In addition, as an extra service, we also offer other financial services such as factoring if and when you need it.

TradeBay currently offers trade of fresh fruits.

It is free to become a member, create listings for all your products, communicate with buyers, and have access to our customer service and finance department. Only when a deal is finalized TradeBay charges a small commission fee on the total transaction value, which is deducted from the payment made by the buyer. This commission fee also covers the credit insurance.

The seller and buyer together negotiate all terms of the purchase agreement online, including payment terms. The invoice is paid at two separate points in time, and the seller and buyer agree on how big part of the total purchase amount is to be paid at those two times.

Part 1 of the invoice is paid against copy of shipping documents*.

Part 2 of the invoice is to be paid after the goods have arrived to the port of destination.

Payment terms for Part 2 are to be agreed upon between the buyer and the seller, and determines how many days after which the goods have arrived at the port of destination that the final balance payment is due.

No payments or transactions are made between the seller and the buyer but are managed by and through TradeBay. TradeBay invoices the agreed purchase amount to the buyer and then pays the seller at the latest 3 bank days after receiving payment from the buyer, deducting the commission fee.

Once the Seller and the Buyer have finalized the purchase agreement, both parties will be contacted by TradeBay and offered separate financing solutions based on agreed-upon terms.

*Bill of lading, Commercial Invoice, Phytosanitary Certificate, Certificate of Origin, and Packing List.

TradeBay partners with a credit insurance company verifying all buyers on the platform. Thereby all transactions made on the platform are credit insured at no additional cost for you as a seller. TradeBay handles all payments and transactions, so we invoices the agreed purchase amount to the buyer and then pay you at the latest 3 bank days after receiving payment from the buyer, deducting the commission fee.

You will use TradeBays marketplace and its integrated seller dashboard to manage all parts of your business. Within TradeBay you handle incoming inquiries, chat with buyers, add product listings, and store commercial documents.

Buying

TradeBay helps buyers by doing the sourcing for you - through the platform you instantly access producers from all over the world offering program trading or spot deals.

Browse for goods of interest and make inquiries, or create a listing of your own and receive inquiries from other members and be notified when such a good is listed. You negotiate the deals in real-time and keep all documentation and agreements in one accessible place.

There are no hidden costs, you only pay the price you negotiate with the seller. The financing services offered, such as loans for example can be added whenever you need them.

There are three ways to use TradeBay as a buyer:

  • Browse existing listings on the marketplace and easily contact suppliers when you see a good that you're interested in.
  • If you cannot find what you are looking for, you can create a demand listing and you will be notified immediately when such a good is being offered.
  • You can also always contact us at TradeBay and let us know what you are looking for, and we will do the sourcing for you among our network of trusted partners.

The seller and buyer together negotiate all terms of the purchase agreement online, including payment terms. The invoice is paid at two separate points in time, and the seller and buyer agree on how big part of the total purchase amount is to be paid at those two times.

Part 1 of the invoice is paid against copy of shipping documents*.

Part 2 of the invoice is to be paid after the goods have arrived to the port of destination.

Payment terms for Part 2 are to be agreed upon between the buyer and the seller, and determines how many days after which the goods have arrived at the port of destination that the final balance payment is due.

No payments or transactions are made between the seller and the buyer but are managed by and through TradeBay. TradeBay invoices the agreed purchase amount to the buyer and then pays the seller.

Once the Seller and the Buyer have finalized the purchase agreement both parties will be contacted by TradeBay and offered separate financing solutions based on agreed-upon terms. As a seller, you may wish to pay your invoice later than the agreed payment term for example.

*Bill of lading, Commercial Invoice, Phytosanitary Certificate, Certificate of Origin, and Packing List.

When the goods arrive at the port of destination, the buyer shall have all goods inspected in order to observe and approve the packing, quality, condition, and transportation of the goods.

In the event that any quality or condition problems are detected during the inspection, the buyer shall inform the seller by making a written claim. If the seller and the buyer reach an agreed settlement in regards to the claim, TradeBay will adjust the final invoice according to this settlement.

If the seller and buyer do not reach an agreement regarding the claim, TradeBay has the right to appoint an official third-party surveyor whose ruling both parties agree to accept. The final invoice will be adjusted according to the outcome of the report of the official surveyor.

Moreover, according to the contract between buyers and sellers on TradeBay, both parties undertake to mitigate all potential losses to the greatest extent at all times.

Financial services

TradeBay's tailor-made financial solutions have the flexibility to support businesses of all shapes and forms. Our core financial solutions are credit insurance, factoring, and loans; however, you can always reach out and explain your unique situation, and we'll see what financial support we can provide for you.

Registered buyers may apply for TradeBay's credit insurance and receive an individual credit limit. When making a deal on the marketplace, one can choose whether or not to utilize the credit insurance granted to the buyer which acts as a seller protection. If the credit insurance is utilized, TradeBay guarantees to the seller a minimum of 90% of the total price of the goods sold. To read more about TradeBay's credit insurance and see all conditions, click here.

In addition, if you have an existing or upcoming deal with a buyer or seller who is not a member of TradeBay yet, you could reach out to us and we will do what we can to ensure a safer transaction for you. You can also use TradeBay to credit check a potential new partner to make sure they are trustworthy. This service is free of charge, and you would then decide if you want to use TradeBay or not when proceeding with that specific deal.

Contact us and we'll tell you more about our credit insurance. You can reach us at info@tradebay.co or +46 735-355 349.

As a seller on TradeBay, you're able to use our factoring solutions, letting you take control over your liquidity and cash flow. When selling your goods on TradeBay, you can choose to use our factoring services and get paid faster, regardless of what payment terms you have agreed on with the buyer. We understand your needs may vary which is why we will offer you a tailored solution for that specific deal. You will only pay for the credit you actually use, when you use it. We charge a 1% - 3.5% credit fee on the credit amount per month if and when you choose to use the service. No hidden fees or surprises.

Contact us and we'll tell you more about our factoring solutions. You can reach us at info@tradebay.co or +46 735-355 349.

TradeBay offers loans to buyers so you can manage your cash flow and liquidity. We provide a straightforward approach to business lending by paying your invoices , regardless of the payment terms you've agreed on with the seller. We understand that your needs and circumstances may vary, so we focus on making the process easy and tailor the loan after your specific requirements to ensure you get the best solution for your particular purchase and business situation.

Contact us and we'll tell you more about our loans and how we would be able to support you and your business. You can reach us at info@tradebay.co or +46 735-355 349.

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